Replace a Lost, Stolen, or Damaged Driver's Licence

Get a replacement licence in person at any ServiceOntario centre. You will walk out with a temporary licence and your new card arrives by mail.

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Cost
$35.75
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How
In Person
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Temp Licence
Same day
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New Card
4 to 6 weeks

Where Are You Right Now?

The process is different depending on whether you are in Ontario or not.

If Your Licence Was Stolen

File a police report immediately. Your driver's licence contains your name, address, date of birth, and photo. A stolen licence can be used for identity theft. Contact your local police department before replacing the card. You should also set up a fraud alert with TransUnion (1-800-663-9980) or Equifax.

Replace In Person (In Ontario)

1Visit any ServiceOntario centre
2Bring a personal identification document that verifies your name, date of birth, and signature (for example, a valid passport, or a valid photo health card together with a birth certificate)
3Pay the $35.75 replacement fee
4You will receive a temporary paper driver's licence on the spot
5Your new plastic card will arrive by mail within 4 to 6 weeks
The temporary licence is legally valid for driving. Carry it with you until your new card arrives.
Find a ServiceOntario centre β†’

Replace from Outside Ontario

If your Ontario licence is valid (not cancelled or suspended), you can request a one-time temporary paper licence to be mailed to your out-of-province address. Submit an online request through ServiceOntario. The temporary licence will arrive within 1 to 2 weeks. When you return to Ontario, visit a ServiceOntario centre to have a new permanent card issued.

You can replace your licence with your current photo and expiry date, as long as your licence is valid. Submit an online request, then email or fax a signed Signature Authorization Form along with a Credit Card Authorization Form or payment by cheque or money order. The new card will be mailed to your out-of-province address within 4 to 6 weeks.

You can also send a signed letter by email or fax with your driver's licence number (or full name and date of birth if you do not know the number), your out-of-province mailing address, and payment.

Mail to: Ministry of Transportation, Information Services Office, Special Enquiry Unit, 87 Sir William Hearst Avenue, Room 178, Toronto, Ontario M3M 0B4

Cost

Replace a lost, stolen, or damaged driver's licence$35.75

Payment: Visa, Mastercard, cheque, or money order. American Express, Visa Debit, and Mastercard Debit are not accepted for mail/fax requests.

Need Help?

Contact ServiceOntario for questions about replacing your licence.

1-866-532-3161